Job Title:
Client Service Associate
Job Code:
7042
Job Category:
Client Service/Relationship Mgmt.
Job Type:
Permanent
Job Location:
Boston - MA
Date Posted:
Jan 30 2023
Expires On:
Mar 31 2023
Responsibilities:
- •Interact daily on the phone and in person with prospective and existing clients including handling basic inquiries and providing quotes.
- •Solicit and receive orders for the Financial Advisor.
- •Enter unsolicited trades at the direction of the Financial Advisor.
- •Service less active accounts.
- •Research client and security information through the back-office system.
- •Processes and follows up on client documentation for proper maintenance of accounts.
- •Prepares letters, forms, and spreadsheets to assist with servicing existing clients and prospecting for new clients.
- •Creates and maintains records and files.
- •Ensures required client paperwork is current with firm and industry requirements, rules and regulations.
- •Maintains databases and creates reports using portfolio software programs.
- •Assists Financial Advisors with marketing efforts including seminars, etc.
- •Receives and processes securities.
- •Participates in and receives cross-training, as well as assists with other operational functions as required.
- •Performs other duties and responsibilities as assigned.
Qualifications:
- •Minimum of two years financial services industry experience.
- •Investment concepts, practices and procedures used in the securities industry.
- •Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
- •Ability to analyze research account information.
- •Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
- •Provide a high level of customer service in a calm and professional manner.
- •Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels.
- •Series 7 required
- •Series 63, 65 and/or 66 as required by state.
Required Years of Experience:
2
Additional Info:
For more information contact: Lynn Tyburski (617)728-4100 | lynn@fanning-boston.com
Salary Range: